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ESPOW INT’L LTD is an experienced group of internet sellers, with branches at New Jersey, London & Hong Kong. We aim at offering the most updated and high quality consumer electronics to web shoppers from all over the world while shoppers can experience a comfortable and secure shopping process on the web.
What is your team's business value?
Candor would be the main element for running our business. Without candor our merchandizing team may bride resulting in a high purchasing cost. Without candor there may be misleading product information which would upset our customers. To manage this globalized team, candor would be the most essential factor to provide a democratic and fair working environment.
How does your Sourcing Team work?
Our sourcing team consists of 20 colleagues from China, Japan, Malaysia, Indonesia, United States and United Kingdom. Among dozens of consumer electronics all over the world, we have experience and capability to select the most competitive products, which will then be qualified to be listed on our website. General procedures would be as below.
1. Sourcing well established manufacturers.
2. Visiting Factory Production Site.
3. Bargaining for wholesale quotation which enables us to offer the lowest price
4. Undergoing Product Quality Control before shipments go to our warehouses in New Jersey, London & Hong Kong.
What do your Customer Service Representatives do?
Our customer service representatives are well trained with the knowledge of over 2000 products in our website. We invest a lot on training and expansion of our customer service team. We not only aim at answering enquiries about product and delivery problems, we would also help customers to look for products out of our selling list to fulfill your needs.
What do your Logistics Teams do?
Our logistics teams are located in New Jersey, London, Tokyo and Hong Kong. After receiving verified orders, they will carefully take items from shelves in designated warehouse. The item would then be packed carefully with bubble bags and the packages would be sent to assigned destinations by postal services.
What should I do if I want to know more about you?
Don't be shy. Email us at email@example.com and we will fulfill your hunger.